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About WAConnect

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WAConnect is a directory of community service providers managed by the DropIN team at the Western Australian Council of Social Service. It contains real time search results of emergency relief services, with phone numbers, operating hours, and directions on the services available. WAConnect was originally called ERConnect. We changed our name to better reflect what we offer in mid 2020.

Users can search for food relief, financial counsellors, and emergency accommodation, among other services, and get a list of services that can provide assistance in the location that is convenient. WAConnect is a free directory for service providers, and people looking for assistance.

The continuous efforts of WACOSS and the DropIN team has led to WAConnect growing every year. Our aim is to provide a directory of emergency relief service providers in Western Australia that is the go-to for service providers and people seeking assistance. We want to connect people looking for assistance with a provider in their area in a seamless and easy way.

If you or your organisation provides services for emergency relief, please register and add your outlet to WAConnect.


We are continuously improving WAConnect, and welcome your suggestions and feedback via this link, or email dropin@wacoss.org.au. We would love your feedback.